Privacy Policy for AntalyaDentalCenter.com
Introduction
In providing dental care via antalyadentalcenter.com, we necessarily collect certain details about you and your health. This policy elucidates the kind of personal data we accrue, why we collect it, and how we employ it.
Information We Gather
We may accrue the following specifics:
- Personal details such as name, date of birth, address, telephone number, and email address.
- Data concerning your dental and overall health, including:
- Clinical records compiled by dentists and other dental professionals associated with your care and treatment.
- Dental X-rays, photographs, digital scans of your mouth and teeth, and study models.
- Medical and dental histories.
- Treatment plans and consent.
- Notes from conversations about your care and treatment.
- Dates of appointments.
- Details about any complaints you’ve raised and their resolutions.
- Correspondence with other health services or professionals.
- Specifics of our fees, the amounts you’ve paid, and payment details.
The clinic’s proprietor oversees the protection of your data. We have an assigned data protection officer ensuring compliance with data protection standards and ensuring responsible handling of your data.
Your details are accessible to dentists, dental professionals involved in your treatment, and administrative staff overseeing the centre’s operations.
Using Your Information
Your up-to-date and accurate data is pivotal for providing the dental care and services you require. We will predominantly communicate with you about your dental care via telephone, email, or post, depending on your preferences.
Data Sharing
Generally, only our team accesses your information. However, there might be instances when we may need to share it:
- With your general practitioner.
- With community dental services, hospitals, or other health professionals involved in your care.
- With payment bodies.
- With agencies where you’re claiming exemptions or reductions from specific charges.
- With any private dental schemes you’re enrolled in.
We share data only when essential, ensuring minimised sharing.
In particular situations or as required by law, we may disclose your data to third parties not directly related to your healthcare, such as regulatory bodies or government agencies.
Securing Your Information
Your personal data is safeguarded on our clinic computer system and in physical files. Those external to the clinic cannot access your data. Our staff recognises the legal duty of confidentiality.
Our premises, filing systems, and computers are securely managed. We utilise state-of-the-art dental software for a secure data management. We routinely back up data, and our computer systems feature a robust audit trail.
Your records are retained for 10 years following your last visit or until you reach 25, whichever is longer.
Your Rights
You possess the right to:
- Access the information we hold about you and receive a copy. Such requests should be in writing to our clinic.
- Request rectifications to any data that might be inaccurate or incomplete. If third parties have seen this information, we’ll inform them of the corrections.
- Ask for data deletion, although legal stipulations might prevent certain data from being erased.
- Request us to limit the use of your data, for example, by stopping appointment reminders.
- Electronically transfer your data to a different dentist.
Should you take issue with our data utilisation methods, please converse with your dentist. If unresolved concerns linger and you’re uneasy discussing with our team, consider reaching out to The Information Commissioner’s Office.
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Data Protection Rights
For inquiries about data deletion or obtaining a copy of the data we retain about you, please email: here.
Last updated: 27/10/2023